What is a prepaid card?
Prepaid cards look just like a credit or debit card, with a card number, chip & pin and signature strip. But unlike credit cards – which provide you with a source of credit, and debit cards – which are linked to your bank account, these cards allow you to spend the amount you have loaded onto them, helping you to stay in complete control.
You can use the Pockit Prepaid MasterCard at over 32 million locations and withdraw cash from over 1.5 million cash machines worldwide – wherever you see the MasterCard Acceptance Mark.
Is there a minimum age to become a Pockit Cardholder?
Yes, all primary cardholders must be at least 18 years old. However, please note that additional cardholders (i.e. secondary cardholders) must be at least 13 years of age.
Who provides the Pockit Prepaid Card?
The Pockit Prepaid Card is offered by Pockit Limited and provided by Tuxedo Money Plus Limited. The card is issued by IDT Financial Services Limited pursuant to a license by MasterCard International Incorporated.
When will I receive my Pockit Prepaid Card?
Your card should arrive within 7-10 days of you becoming a cardholder with Pockit. We always try to get this to you as quickly as possible.
Can I get additional cards for other family members?
You can have up to 2 additional cards linked to your eccount (i.e. 3 cards in total). The second and third card can be in someone else’s name. You can apply for an additional card by clicking on the ‘Additional Cards’ tab in your online eccount.
How do I access my eccount?
Once your card has arrived in the post, you can access your eccount by following these simple steps:
Log in to the Pockit website by clicking the ‘Login’ button at the top of the page; enter your email address and the password given to you in the email from firstname.lastname@example.org. (Note: you can change this password once you have logged in by clicking ‘My account’ from the menu on the right.)
Once you have logged in, click the ‘manage my card’ button – this will open the eccount login page in a new tab or window.
Select ‘eccount holder’ if you are the primary cardholder or ‘cardholder’ if you are an additional cardholder. Enter your eccount number and date of birth and press ‘continue’.
Next you will be asked to provide certain characters of the password you set when you signed up for your Pockit prepaid card (note: this password was NOT emailed to you due to security purposes). After entering the required characters you will arrive at your eccount.