Blog

What's happening in the world of Pockit

My experience at a foodbank
08 Jul 2015 - Grenville Paull

Back in April I was doing what I normally do and reading that day’s news. I came across an article for a charity that had just published its results for 2014, I was staggered,... Read More

Introducing...JD Sports!
26 Jun 2015 - Victoria Smith

We’re excited to announce that you can now earn 2% Cashback at JD Sports when you spend in-store or online using your Pockit card!  Read More

Keeping yourself safe online
15 Jun 2015 - Joe Collins

Everyday Pockit enables people to shop and spend online, but we understand that spending online can sometimes be scary, so we put together a list of tips that should help you ... Read More

Calm down - let’s chat!
12 Jun 2015 - Sophie Rodrigues

If you hadn’t noticed already, Pockit LiveChat is now up and running across the Pockit website – just look out for the little ‘? Help’ icon on the bottom right of your ... Read More

Common FAQs 2
24 Apr 2015 - Victoria Smith

As promised, here is this month’s common FAQs straight out of your support tickets so we are able to see exactly what our customers need help with most. Read on and see if you... Read More

Common FAQs
25 Mar 2015 - Victoria Smith

Our Pockit blog seems like the perfect place to update you with the most recent Pockit FAQ’s. We work closely here with our Customer Services Team to find out what the most po... Read More

You’ve spoken and we have listened!
17 Mar 2015 - Victoria Smith

We are delighted to announce that we have changed our old 0844 customer services number to 020 7209 7533 which now makes it cheaper for you to call us by mobile if you ... Read More

The Pockit Culture
16 Mar 2015 - Victoria Smith

Only 5 months ago, the Pockit team set out on a mission to fulfil the needs of UK consumers who are not looked after properly by the high street banks with a prepaid card that... Read More

Pockit Customer Service Philosophy
16 Mar 2015 - Sophie Rodrigues

“Customer services can be challenging but solving customer’s problems and receiving positive feedback is extremely rewarding. We strive to give Pockit customers the best servi... Read More

'Free banking' the beginning of the end?
16 Mar 2015 - Grenville Paull

Only weeks ago the Competition and Markets Authority announced its decision to launch an in-depth market investigation into the difficulties customers face in switching banks,... Read More

The Pockit Story
16 Mar 2015 - Virraj Jatania

You might be asking yourselves where Pockit came from; so our first post on our new blog is a little bit about how and where it all began.  Read More